PRIVACY POLICY

Statewide Public Adjuster
Effective Date: September 29, 2026

Statewide Public Adjusters, operated by The Cartur Group Inc. doing business as Statewide Public Adjuster (“Statewide Public Adjuster,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit statewidepublicadjuster.com, contact us, request a claim evaluation, submit a form, communicate with us by telephone, email, or text message, or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone or mobile number
Mailing or property address
Insurance carrier information
Insurance policy and claim information
Type and date of property loss
Information regarding property damage
Photographs, estimates, invoices, reports, and other claim-related documents
Communications between you and Statewide Public Adjusters
Appointment and consultation information
Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, referring website, pages viewed, and general website usage information.

How We Use Your Information

We may use information we collect to:

Respond to your inquiries
Evaluate whether we may be able to assist with an insurance claim
Schedule consultations and appointments
Provide public insurance adjusting services
Communicate regarding an existing or potential insurance claim
Request documents or additional information
Provide appointment reminders and service updates
Communicate with insurance carriers and other parties when authorized
Operate and improve our website and services
Maintain business and compliance records
Protect against fraudulent or unauthorized activity
Comply with legal and regulatory requirements
Send marketing communications when you have separately consented to receive them

Submitting an inquiry does not create a public adjuster-client relationship. A professional relationship is established only after any required written agreement has been completed.

SMS and Text Messaging Privacy

If you voluntarily provide your mobile number and separately consent to receive SMS messages from Statewide Public Adjusters, we may send messages relating to your inquiry, claim evaluation, appointments, documents, service updates, or other communications you specifically agreed to receive.

If you separately consent to marketing messages, we may also send promotional or educational communications consistent with that consent.

SMS consent is optional and is not required as a condition of purchasing or receiving services.

Mobile telephone information, SMS enrollment information, and text-message consent will not be sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to service providers that assist us in operating our business, such as communications providers, customer-service providers, website hosting providers, CRM providers, and similar vendors. These providers may use the information only to perform services on our behalf. SMS opt-in information and consent are not provided to outside parties for their own marketing purposes.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Message frequency may vary. Message and data rates may apply.

HighLevel specifically reviews privacy policies for protections around SMS consent and mobile information. HighLevel Support Portal

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website traffic, improve functionality, measure performance, and improve the visitor experience.

Your browser may allow you to block or delete cookies. Some portions of the website may not function properly if cookies are disabled.

How We Disclose Information

We may disclose information when reasonably necessary to operate our business or provide services, including to:

Insurance companies and their representatives when authorized or necessary in connection with your claim
Contractors, estimators, consultants, experts, attorneys, accountants, or other professionals when appropriate and authorized
Technology and communications providers performing services on our behalf
Government agencies, regulators, law enforcement, or courts when required by law
Other persons when you direct or authorize us to do so

We do not sell personal information in the ordinary course of our business.

SMS opt-in information and consent will not be disclosed to third parties for their own advertising or promotional purposes.

Insurance Claim Information

Because our services relate to property insurance claims, information you provide may contain sensitive financial, insurance, property, or claim-related information.

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to websites operated by third parties. Statewide Public Adjusters is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of websites you visit.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business records, satisfy contractual obligations, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending upon which laws apply, these rights may include the ability to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, contact:

Statewide Public Adjuster
Email: info@statewidepublicadjuster.com
Phone: (949) 688-7501

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and services are intended for adults seeking assistance regarding insurance claims and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised effective date.

Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Statewide Public Adjuster
The Cartur Group Inc. DBA Statewide Public Adjuster
Website: statewidepublicadjuster.com
Phone: (949) 688-7501
Email: info@statewidepublicadjuster.com